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Case study 02 · Mall expansion programme
Industry
Shopping centre development
Solution
RDD / Delivery Teams
01
A landlord delivery team preparing a major expansion phase with a fixed opening window and a large number of new tenants.
02
Tenant submissions arrived in bursts, comments came back from several disciplines, and revision history was scattered across email threads.
03
Email-based submissions
Consolidated comment sheets
Drawing versions in shared folders
Weekly status meetings
04
01
Version confusion between revisions
02
Comments repeated across cycles
03
No live view of the review queue
04
Opening window at risk without early warning
05
Discover
Reviewed the design criteria and existing review cycle.
Configure
Set up discipline-based review routes and comment categories.
Onboard
Invited tenant designers to submit through VRDnet.
Operate
Ran weekly queue reviews directly from the platform.
06
Before
Fragmented visibility
✕ Email-based submissions
✕ Consolidated comment sheets
✕ Drawing versions in shared folders
✕ Weekly status meetings
After
Connected retail delivery
✓ One unit record across the portfolio
✓ Structured submissions and reviews
✓ Owned actions with reminders
✓ Reporting from live data
07
01
Structure comments by discipline from day one
02
Make waiting time as visible as review time
03
Link every revision to the comments it answers
Case study 01 · Retail real estate
Multi-asset retail portfolio
How Ayala Malls moved tenant fit-out from spreadsheets and email to one digital delivery platform.
Read Case Study →Case study 03 · Retail brand
Retail brand rollout
How a multi-store retail brand gained a clear view of every store in the approval and delivery journey.
Read Case Study →Next step
See how VRDnet could connect your design, delivery and opening workflow.
